Account deactivation is IRREVERSIBLE and as a result, is typically not recommended. Once deactivated, you will NEVER be able to access your account and any strategies you have made will be LOST.
In case you want to deactivate your account kindly follow the steps below
- Remove all strategies from live trading
- Delete your API keys
- Manually right down/take a screenshot of your strategies
- Raise a support ticket or reach us at firstname.lastname@example.org
Account deactivation is a manual process and can take between 5-15 working days. Once deactivated our support agent will get back to you.
You can always register with Mudrex again!