What is the account closure process on Mudrex?

Account deactivation is IRREVERSIBLE and, as a result, is typically not recommended. Additionally, you won't be able to open a new account with the same phone number that you did for your previous account!

Also, before choosing to deactivate, users are advised to withdraw all of their funds (excluding reward money, as they are non-withdrawable) to avoid losing money.

In case you want to deactivate your account, kindly follow the steps below-

Login to Mudrex app> Profile Icon> View profile> Delete account> and your request will be submitted and the same will be processed within 5 days max!

Account deactivation is a manual process that takes 5 working days. Once deactivated, our support agent will get back to you.


You can always register with Mudrex again!

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