Mudrex uses state of the art 'Level 3 security' which makes the crypto wallets on Mudrex one of the safest ways to store your crypto funds in the world. We maintain hot, warm and cold wallets with both digital and paper backup.
To check the status of your withdrawal you need to:
1. Go to the profile section
2. Over there you will see a menu item called 'Transactions'. Click on it
3. You should be able to find all your transaction history there
4. Typically all your withdrawals should get processed in 30 mins.
5. In some cases, based on bitcoin blockchain congestion, the withdrawal might take more time than expected. To check the status of your transaction on the blockchain you can click on 'View Transaction'
In case you face any issue in completing the withdrawal, do write to us at email@example.com and we will help you out.