We have over 150 support articles that solve a variety of user problems that you can access.
Most payment/account/access related issues are because of your browser/incorrect data. We suggest you follow the below steps:
Step 1: Logout from your Mudrex account
Step 2: Clear browser cache
Step 3: Do a clean refresh by clicking ctrl + shift + r for Windows and cmd + shift + r for mac
Step 4: Login again
If the problem continues please reach out to us at help@mudrex.com