We are sorry to hear that your investment ended up in a loss. Markets are volatile and strategies are built for specific markets only.
Users are supposed to test and validate a strategy before they go live. Going live on a strategy is completely the user's choice. As we mention while going live on any strategy, any loss or gain is neither because of Mudrex or the strategy creator.
In case your bundle has Mudrex Protect enabled then kindly visit this link to read about how to get your investment fee back.
In case your bundle is not under Mudrex Protect then you cannot get any refund. For further queries kindly write to us at firstname.lastname@example.org.