Withdrawal from Mudrex Balance is possible however the below conditions need to be met:
- Withdrawal can only happen as a refund to the original source of payment if the source of payment was credit card or PayPal
- Any amount added using crypto cannot be withdrawn
- Withdrawal is a cost to Mudrex as all payment providers charge a fee. To cover this costs a Flat $15 will be deducted from the account balance. As a result amounts <15 USD cannot be withdrawn. This cost will be levied every time a user requests a withdrawal.
- Withdrawal can take up to 2 weeks to process.
To request withdrawal, users should drop an email from their registered email id to support@mudrex.com with the following details.
Subject: Withdraw amount <USD amount> from my Mudrex Balance
Body:
Kindly Withdraw the <USD amount> $ from my Mudrex Balance and refund it back to the source of payment.
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